Search results for "ai"
PeopleThe People page acts as your central directory, displaying everyone who has interacted with your chatbot, submitted a lead form, or opened a support t...
peoplecontacts+2 more
AI Community InsightsApoyo provides a nightly automated summary of missing documentation and top feature requests to help you continually improve your customer experience....
analyticsai+2 more
Premium Plan & BillingThe Premium page allows you to upgrade your workspace to unlock advanced features or manage your existing subscription. By upgrading, you gain full co...
BillingPremium+2 more
IntegrationsThe Integrations page allows you to connect your Apoyo workspace with external third-party services. By setting up these connections, you can route su...
IntegrationsSlack+3 more
InboxThe Inbox page is your central command center for handling live customer support tickets. It allows human agents to take over conversations from the A...
InboxLive Chat+3 more
Knowledge BaseThe Knowledge Base page is where you train your AI agent. By adding data sources like websites, files, and third-party tools, you provide your bot wit...
Knowledge BaseData Sources+2 more
Anti-Spam & Rate Limiting RulesApoyo automatically protects your public-facing support widget, Help Center, and Feedback Board from bot spam, malicious payloads, and AI quota exhaus...
securityrate limits+2 more
My ProfileThe My Profile page allows you to manage your personal details and upload the agent avatar that will be displayed to your users during live chat sessi...
ProfileAvatar+2 more
Team ManagementThe Team Management page allows you to invite additional agents to your workspace. By adding team members, you can collaborate on customer support tic...
TeamAgents+3 more
Help CenterThe Help Center page is where you create and manage your support articles. Published articles automatically build your public knowledge base portal an...
Help CenterArticles+3 more
BehaviorThe Behavior page allows you to customize how your AI agent interacts with customers. From defining its persona to setting up lead capture, these sett...
BehaviorSettings+3 more
Lead Capture WebhooksIf you collect visitor names and emails before they start a chat, you can use Webhooks to automatically send this contact information directly to exte...
integrationswebhooks+2 more
BrandThe Brand settings page allows you to globally configure the visual identity of your Apoyo workspace. By setting your company name, brand colors, and ...
brandcustomization+3 more
Feedback BoardThe Feedback Board is your centralized hub to manage user feature requests and bug reports. From this page, you can track community upvotes, update th...
feedbackfeature requests+2 more
ModelThe AI Model Settings page allows you to fine-tune the intelligence, strictness, and verbosity of your AI agent. These controls let you balance respon...
AI ModelVerbosity+3 more
VoiceThe Voice Agent page allows you to configure real-time voice conversations for your chat widget, letting visitors speak directly with your AI assistan...
voiceai agent+2 more
SEO & SitemapsApoyo helps you capture organic search traffic by automatically optimizing your Help Center and Feedback Board for search engines. By generating dynam...
seositemaps+2 more
SettingsThe General Settings page allows you to manage your core Apoyo workspace preferences and defaults, as well as handle critical account management actio...
SettingsWorkspace+1 more
AnalyticsThe Analytics Dashboard allows you to track bot performance, view customer interactions, and discover knowledge gaps. It provides actionable insights ...
AnalyticsPerformance+3 more
Security & Data PrivacyApoyo employs robust, enterprise-grade security measures to protect your workspace, your proprietary data, and your customers' interactions. Most of t...
securityprivacy+2 more
Context & RoutingThe Context & Routing page allows you to provide the AI with invisible background context and present pre-chat routing options to your users. This hel...
ContextRouting+3 more
AppearanceCustomize the look and feel of your chatbot widget to seamlessly integrate with your brand's identity. The Appearance page allows you to adjust colors...
AppearanceBranding+3 more
Custom FAQsThe Custom FAQs page allows you to bypass the AI's standard generation process and force an exact, predefined response to specific user questions. Thi...
FAQsCustom Answers+2 more
TriggersThe Triggers page allows you to automatically pop open the chat widget and send a customized welcome message when a user spends a specific amount of t...
TriggersAutomation+2 more
Embed & InstallThe Embed & Install page provides the necessary code snippet to deploy your AI agent live on your website or web application. It also includes securit...
InstallationEmbed+3 more