Agent Builder
Learn how to customize your AI agent's personality, connect knowledge sources, and fine-tune response behavior to match your brand.
9 articles
Knowledge Base
The Knowledge Base page is where you train your AI agent. By adding data sources like websites, files, and third-party tools, you provide your bot wit...
Behavior
The Behavior page allows you to customize how your AI agent interacts with customers. From defining its persona to setting up lead capture, these sett...
Model
The AI Model Settings page allows you to fine-tune the intelligence, strictness, and verbosity of your AI agent. These controls let you balance respon...
Context & Routing
The Context & Routing page allows you to provide the AI with invisible background context and present pre-chat routing options to your users. This...
Appearance
Customize the look and feel of your chatbot widget to seamlessly integrate with your brand's identity. The Appearance page allows you to adjust co...
Widget Pages
The Widget Pages & Layout page allows you to transform your standard chat widget into a full-featured, multi-page application. By enabling a tabbe...
Custom FAQs
The Custom FAQs page allows you to bypass the AI's standard generation process and force an exact, predefined response to specific user questions....
Triggers
The Triggers page allows you to automatically pop open the chat widget and send a customized welcome message when a user spends a specific amount of t...
Embed & Install
The Embed & Install page provides the necessary code snippet to deploy your AI agent live on your website or web application. It also includes sec...