Operations
Manage your daily support workflow, including handling live chat conversations, organizing the Help Center, and tracking performance through analytics.
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People
The People page acts as your central directory, displaying everyone who has interacted with your chatbot, submitted a lead form, or opened a support t...
Inbox
The Inbox page is your central command center for handling live customer support tickets. It allows human agents to take over conversations from the A...
Help Center
The Help Center page is where you create and manage your support articles. Published articles automatically build your public knowledge base portal an...
Feedback Board
The Feedback Board is your centralized hub to manage user feature requests and bug reports. From this page, you can track community upvotes, update th...
Analytics
The Analytics Dashboard allows you to track bot performance, view customer interactions, and discover knowledge gaps. It provides actionable insights ...