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  • Help Center
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Home/Operations

Operations

Manage your daily support workflow, including handling live chat conversations, organizing the Help Center, and tracking performance through analytics.

3 articles

Inbox

The Inbox page is your central command center for handling live customer support tickets. It allows human agents to take over conversations from the A...

Help Center

The Help Center page is where you create and manage your support articles. Published articles automatically build your public knowledge base portal an...

Analytics

The Analytics Dashboard allows you to track bot performance, view customer interactions, and discover knowledge gaps. It provides actionable insights ...

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