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Agent Builder

  • Knowledge Base
  • Behavior
  • Model
  • Voice
  • Context & Routing
  • Appearance
  • Widget Pages
  • Custom FAQs
  • Triggers
  • Embed & Install

Operations

  • People
  • Inbox
  • Help Center
  • Feedback Board
  • Analytics

Workspace

  • Integrations
  • Team Management
  • Brand
  • Settings

Profile

  • Premium Plan & Billing
  • My Profile

Platform

  • AI Community Insights
  • Anti-Spam & Rate Limiting Rules
  • Lead Capture Webhooks
  • SEO & Sitemaps
  • Security & Data Privacy
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Home/Platform

Platform

Under the hood of Apoyo. Learn about our system architecture, rate limits, AI capabilities, and technical specifications.

5 articles

AI Community Insights

Apoyo provides a nightly automated summary of missing documentation and top feature requests to help you continually improve your customer experience....

analyticsai+2 more

Anti-Spam & Rate Limiting Rules

Apoyo automatically protects your public-facing support widget, Help Center, and Feedback Board from bot spam, malicious payloads, and AI quota exhaus...

securityrate limits+2 more

Lead Capture Webhooks

If you collect visitor names and emails before they start a chat, you can use Webhooks to automatically send this contact information directly to exte...

integrationswebhooks+2 more

SEO & Sitemaps

Apoyo helps you capture organic search traffic by automatically optimizing your Help Center and Feedback Board for search engines. By generating dynam...

seositemaps+2 more

Security & Data Privacy

Apoyo employs robust, enterprise-grade security measures to protect your workspace, your proprietary data, and your customers' interactions. Most of t...

securityprivacy+2 more

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